FAQ's

Frequently asked questions for www.lipstick.ie. Information on FAQ's for our website. If you don't see something here that answers your question, feel free to contact us at sales@lipstick.ie 

 

Where Can I View Your Refund and Returns Policies?
You can view the Refund and Returns Policies Here

Where Can I View Your Terms of Service?
You can view the Refund and Returns Policies Here

Where Can I View Your Shipping Policies?
You can view the Refund and Returns Policies Here

Who Ships My Order And How To Track It? 
You can Track and Trace your order by viewing your "View my Order" within the confirmation email or here at Fastway Couriers Track and Trace.

I received the wrong item or an item is missing!
If you have received an incorrect item, please contact sales@lipstick.ie quoting your order reference number and details of the missing item. 

The item I received is faulty.
If an item is faulty, it may be eligible for a refund. Contact sales@lipstick.ie to begin the process of a refund. 

I have an issue with the website.
Any issue you are receiving with the website, please contact the website administrator at web@lipstick.ie 

I have some feedback I wish to give.
We are always delighted to receive feedback about how we are doing and what we can improve on. You can contact us via the contact page.